Refill Policy

Our Refill Policy

What happens if your followers, views or likes drop after delivery — and how we make it right if a refill isn't possible.

📊 How we check for a drop

We only count it as a "drop" if your count goes below what you started with, plus what you bought.

You had: 204 + You bought: 5,000 = Expected: 5,204

So in this example, a refill only kicks in if your count falls below 5,204. Going up and down a little above that isn't treated as a drop.

Note: We simply check two numbers on your order — X (what you started with) and Y (your current count) — and compare that to what you started with plus what you bought. In this example, X = 204 and a refill only applies if Y falls below 5,204.

You notice a drop

Some drop in followers, views or likes is normal on every platform — it happens due to routine account cleanups and algorithm changes across the industry, not just to your order.

You let us know

Message us on WhatsApp with your original order details — package, date and link — any time within 365 days of delivery.

We attempt the refill

Refills are subject to prevailing market conditions and platform availability at the time of your request — most refills are completed quickly, but availability can vary.

Subject to market conditions

If we can't refill within 72 hours

If market conditions mean we're unable to complete your refill within 72 hours of your request, you'll be compensated instead — see below.

Order considered settled after compensation

💸 Compensation if a refill isn't possible

50–70%

If we're unable to provide your refill within 72 hours, you'll receive 50–70% of your order's value as compensation, credited toward a Post or Reel boost service.

The exact percentage depends on how much of the original order had already dropped versus what was successfully retained.
Compensation is issued as service credit, not a cash refund.

Once compensation is issued, the order is considered fully settled. No further refills apply to that order after compensation has been provided.

Refills apply when:

Your count has actually gone below what you started with plus what you bought (see the example above).

The request is made within 365 days of the original delivery date.

The account or post/reel is still public at the time of the request and during the refill process.

The username, profile link, or post/reel URL hasn't changed since the original order.

The account hasn't been made private, deleted, deactivated, or restricted by Instagram.

The drop happened naturally — not from you removing followers, deleting content, or breaking Instagram's own rules.

Need a refill?

Message us your order details and we'll take care of it.

Request a refill on WhatsApp